Privacy Policy

Last Updated: 01 April 2026

ParkU respects your privacy and collects only the information necessary to deliver, secure, and improve the Platform.

Information We Collect

We may collect:

  • Mobile numbers for OTP authentication
  • User profile information
  • Vehicle details
  • Visitor information
  • Staff information
  • Delivery information
  • Entry and exit records
  • Guard and Administrator details
  • Uploaded photographs
  • Device and application usage information

Why We Collect Information

We use information to:

  • Maintain digital entry records
  • Authenticate users
  • Monitor operations
  • Generate reports
  • Improve system performance
  • Enhance platform security
  • Prevent misuse and fraud

Data Sharing

We do not sell or rent customer data. Information may be shared only with:

  • Cloud infrastructure providers
  • Authentication providers
  • Payment providers
  • Government authorities when legally required

Data Security

ParkU uses industry-standard security measures including:

  • OTP authentication
  • Role-based permissions
  • Encrypted communication
  • Secure cloud infrastructure
  • Location-level data isolation
  • Regular security monitoring

Data Retention

Data is retained only for operational, legal, regulatory, and security purposes and may be deleted after applicable retention periods.

User Rights

Users may request to:

  • Access their data
  • Correct inaccurate information
  • Delete eligible information
  • Withdraw consent where legally applicable

For privacy-related requests, contact:

Email: namaste@parku.in